Last updated: Apr 30, 2021
Neatbill is a service that is designed to help you manage subscription bills in email inboxes. So we need your authorization of Gmail. The privacy of your data — and it is your data, not ours! — is a big deal to us. In this policy, we layout: what data we collect and why; how your data is handled; and your rights to your data. We promise we never sell your data: never have, never will.
This policy applies to all products built and maintained by AltgoTech including Neatbill, Goodcopy.ai, etc.
What we collect and why
Our guiding principle is to collect only what we need. Here’s what that means in practice:
Identity & access
When you sign up with Gmail, That’s just so you can create a new account, and we can send you invoices, updates, or other essential information. We sometimes also give you the option to add a profile picture that displays in our products, but we do not normally look at or access that picture. We’ll never sell your personal info to third parties, and we won’t use your name or company in marketing statements without your permission either.
What Information We Collect
As part of our Services, we collect the following information:
- identifier information such as your name and email address
- information about subscriptions you receive by email
- information about your interaction with our website and apps including, for example, technical details about the devices you use with our Service (such as IP address or other device identifiers), usage information and statistics about your interaction with our websites, the URLs of our web pages that you visit, URLs of referring and exiting pages, page views, time spent on a page, number of clicks, platform type, and other information about how you use our Service.
How We Collect This Information
We collect information from you in several ways:
- you directly provide us with some information
- you authorize us to collect other types of information
- we automatically collect certain types of information
Information you provide us: When you register for the service, you provide us with basic contact information, such as name and email address. You may also provide us with information when you interact with us, such as:
- when you sign up for email alerts,
- subscribe to receive information,
- complete a survey,
- seek customer support.
From time to time we will request additional information from you so that we can provide you with a specific offer, function, or feature.
Information you authorize us to collect:
When you register for our service, we ask you to provide us with access to your email account(s), which permits us to process your subscriptions, commercial transactions, registration confirmations, and the promotions that you receive by email. You authorize this access by agreeing to this privacy policy and providing any consent required by your email provider.
Information that we automatically collect. We may automatically collect information about the way that you use or interact with our service.
Here are some of the types of automated data collection that occur when you use our sites:
Web Browsers: When you visit one of our websites, your browser automatically sends us your internet protocol (“IP”) address so that the web pages you request can be sent to your computer or device. We use your IP address to determine additional information, such as whether the computer or device has ever been used to visit our site before, which site features were used most often, and how much time was spent on a page.
Cookies: We automatically collect information through “cookies,” which are text files placed on your device’s hard drive when you visit websites. Cookies can enhance your online experience by saving your preferences while you are visiting a particular site. We use cookies to help us manage and understand how you use our website. For example, we use cookies for authentication purposes, to measure session activity on the site, and to determine which areas and features of the site are the most popular. If you wish to disable cookies, you can do so by adjusting the settings for the browser that you use. If you do choose to disable cookies through your browser, you will not be able to take full advantage of all our site features.
How We Use Collected Information
Information you provide us:
We use the information that you provide us to:
- bring you our email management service
- allow you to create and manage your account with us
- contact you about updates to and offers connected with the Service
- provide you with customer service and technical support
- provide you with important notices about the Service
Information you authorize us to collect:
When we access your email account, we use this access to:
- perform the functions of the service, such as collect the bills of your subscriptions and display the bills on Neatbill
- authenticate you as part of our security processes
- develop and offer new services
Google disclosure
Neatbill's use and transfer to any other app of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements
Subscription Purchase
1. Subscription title: Neatbill Pro Plan
2. Subscription duration：1 year
3. Subscription Price：$10.99(USD)
4. Auto-Renew information： Payments will be charged to your iTunes account at confirmation of purchase. Subscription will automatically renew unless auto-renew is turned off.
Information we do not collect
We don’t collect any characteristics of protected classifications including age, race, gender, religion, sexual orientation, gender identity, gender expression, or physical and mental abilities or disabilities. You may provide these data voluntarily, such as if you include a pronoun preference in your email signature when writing into our Support team.
We also do not collect any biometric data. You are given the option to add a picture to your user profile, which could be a real picture of you or a picture of something else that represents you best. We do not extract any information from profile pictures: they are for your use alone.
How We Protect Your Information
We maintain administrative, technical and physical safeguards to protect your personal information from accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use and other unlawful forms of processing. This includes the necessary physical, electronic and managerial procedures designed to protect data integrity, access and use. Please note that no method of transmission over the Internet or method of electronic storage is 100% secure. As a result, we strive to protect your personal information but cannot ensure or warrant the security of your information against any possible loss or unauthorized access.
This said, no data transmissions through the internet or via mobile devices, or even the physical transfer of information, can be guaranteed to be completely secure. We cannot fully eliminate all security risks associated with personal information. As such, we do not ensure or warrant the security of any data or information you transmit to us, and you do so at your own risk.
Updates to Our Privacy Policy
This privacy policy may be updated periodically to reflect changes in our information practices or relevant laws. We will indicate at the top of the policy when it was updated. Substantial changes to this policy will be effective 30 days after posting. Please review this policy any time you access or use our sites to make sure you have reviewed the most recent version.
How we secure your data
All data is encrypted transmitted from our servers to your browser. The database backups are also encrypted.
For products, most data are not encrypted while they live in our database (since it needs to be ready to send to you when you need it), but we go to great lengths to secure your data at rest. For more information about how we keep your information secure.
Security of Your Personal Information
We use reasonable security measures to protect the confidentiality of your Personal Information under our control and appropriately limit access to it. We also avoid storing your account passwords in plain text. While we use the security measures described above along with others, we cannot ensure or warrant the security of any information you transmit to us by e-mail or text messaging, and you do so at your own risk.
Privacy Policy Changes
As we continue to improve the services, products, and features we provide, this policy is subject to change. We will post significant changes to this Policy here and/or other formats for you to review. If we change our information practices or this Policy in such a way that your Personal Information may be used or shared in a manner not described in the Policy at the time you provided it, we will give you the opportunity to opt-out of having your information used or shared in that new manner.
Contact Us
If you have questions about our Privacy Policy, please contact us at: team@altgotech.com
Effective as of April 30, 2021